Click-to-cancel now spans compliance, retention, payments, bank apps, support, legal risk, and subscriber trust.
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A KPI framework operators can use to evaluate pricing power, ad monetization, engagement quality, plan mix, churn risk, and margin durability inside their own business.
Subscriber count still matters, but it no longer tells the whole story. Learn how a Subscriber Quality Scorecard can help operators evaluate the value behind
Charter’s Q1 results show the cable bundle being rebuilt around broadband, mobile, and streaming app access as operators look for new ways to protect retention.
The acquisition signals a broader shift as payment platforms move closer to offer decisioning, customer identity, promotions, and lifetime value.
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Turn pricing discussions from risky revenue grabs into strategic retention levers. A retention-first pricing framework using tiering, bundling and value sequencing.
A new market divide is emerging in 2025: vendors are collapsing fragmented tools into unified revenue platforms, while operators diversify through distribution, product expansion, and
Businesses must now offer cancellation methods matching sign-up flows and provide annual renewal reminders for subscriptions started or extended on or after July 1, 2025.
Law going live this week requires clear disclosures, easy cancellation, and express consent. Businesses may owe three times the unauthorized amounts as a refund or
Effective September 2, 2025, Massachusetts’ “Unfair and Deceptive Fees” regulation (940 CMR 38.00) bans hidden charges and sets strict standards for subscription trials, auto-renewals, and
Marc Roth unpacks the implications of the 8th Circuit decision, ongoing ROSCA risks, and why compliance prep still matters.
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The FCC’s Media Bureau opened MB Docket 26-45 to gather input on consumer costs, paywalls, exclusivity, and impacts on local broadcast access, with comments due
Planet Fitness cites demand resilience through the first full year of a 50% price increase for new Classic Card members, with same club sales up
USA TODAY Co. said its early-2025 value-first, digital-only subscription pivot drove record Q4 ARPU and contributed to a second straight quarter of sequential digital-only subscription
Essential jumps to $8.99 and Premium rises to $13.99 as the streamer leans into profitability, restructuring, and a more focused content strategy.
New $199 annual plan adds access for up to four people, plus a keepsake coffee-table book and tote for the primary account holder.
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