The FCC’s sports inquiry puts “where do I watch?” frustration on the record, offering a broader warning for subscription operators about bundling, billing, and consumer
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The FCC’s Media Bureau opened MB Docket 26-45 to gather input on consumer costs, paywalls, exclusivity, and impacts on local broadcast access, with comments due
USA TODAY Co. said its early-2025 value-first, digital-only subscription pivot drove record Q4 ARPU and contributed to a second straight quarter of sequential digital-only subscription
For some customer groups, a 30-day penalty-free exit window turns the change into a time-bound churn and save moment.
Q4 subscription and support revenue rose 13% year over year to $10.7B as Salesforce initiated FY2027 guidance and reported Agentforce ARR of $800M, up 169%
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Learn how subscription businesses are cutting payment costs through analytics, downgrade reduction, ACH incentives, and smarter routing.
Fraud expert and Fraud Deflect CEO Scott Adams explains how Visa’s VAMP, Mastercard’s First Party Trust, and Amex’s CID changes are reshaping chargeback risk.
Onboarding has always been critical to subscription success. In the age of customer AI bots, subscription executives must rethink how they guide, engage, and retain
From AI-native checkout and benefit-aware eligibility to modular “platform bundles,” NRF revealed the next operational battleground for recurring revenue teams.
Balancing AI-driven growth with transparency, ethics, and compliance is now the defining challenge for subscription leaders. Those who align revenue and trust will shape the
Learn how to use subscription revenue data signals to reduce churn, drive upsells, and optimize renewals. A practical guide for subscription executives ready to act
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The blocked law would have required age verification and parental consent at the app store level—an acquisition and in-app monetization chokepoint for subscription apps.
Agency alleges subscription terms were not clear and conspicuous and consumers did not provide valid affirmative consent for recurring billing.
Executive Orders create a citywide task force and directs the Department of Consumer and Worker Protection (DCWP) to investigate, enforce, and pursue potential rulemaking.
RIAA reports $5.6B in H1 2025 revenues with streaming accounting for 84% of the market and subscription accounts topping 105 million.
Regulator alleges Microsoft misled 2.7 million customers by hiding a lower-priced “Classic” option when adding Copilot and raising prices
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