The FCC’s sports inquiry puts “where do I watch?” frustration on the record, offering a broader warning for subscription operators about bundling, billing, and consumer
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The FCC’s Media Bureau opened MB Docket 26-45 to gather input on consumer costs, paywalls, exclusivity, and impacts on local broadcast access, with comments due
USA TODAY Co. said its early-2025 value-first, digital-only subscription pivot drove record Q4 ARPU and contributed to a second straight quarter of sequential digital-only subscription
For some customer groups, a 30-day penalty-free exit window turns the change into a time-bound churn and save moment.
Q4 subscription and support revenue rose 13% year over year to $10.7B as Salesforce initiated FY2027 guidance and reported Agentforce ARR of $800M, up 169%
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Compliance legal expert Marc Roth breaks down the FTC’s surprise 60-day delay of the Negative Option Rule—and the confusion it leaves behind.
Onboarding has always been critical to subscription success. In the age of customer AI bots, subscription executives must rethink how they guide, engage, and retain
The GLP-1 boom offers a real-time lesson in subscription strategy: access may attract customers, but systems built around outcomes create retention.
2025 subscription management deal activity showing how platforms are expanding beyond billing, and what it means for subscription operators in 2026.
From AI-native checkout and benefit-aware eligibility to modular “platform bundles,” NRF revealed the next operational battleground for recurring revenue teams.
2025’s biggest recurring-payments moves weren’t just about processing scale. They were about ownership of the decision layer that increasingly determines renewal success and revenue.
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The blocked law would have required age verification and parental consent at the app store level—an acquisition and in-app monetization chokepoint for subscription apps.
Agency alleges subscription terms were not clear and conspicuous and consumers did not provide valid affirmative consent for recurring billing.
Executive Orders create a citywide task force and directs the Department of Consumer and Worker Protection (DCWP) to investigate, enforce, and pursue potential rulemaking.
RIAA reports $5.6B in H1 2025 revenues with streaming accounting for 84% of the market and subscription accounts topping 105 million.
Regulator alleges Microsoft misled 2.7 million customers by hiding a lower-priced “Classic” option when adding Copilot and raising prices
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