The Unintended Effect of The New York Times’ Paywall Button Copy
Every time I discuss paywall optimization rules with publishers and subscription sites, I emphasize the big impact that a few little words in your call-to-action button can have. You want an eye-catching button and an active, benefit oriented phrase to get subscribers to clickthrough — “Start your trial now,” or “Get Instant Access,” and the like. What you don’t want is people thinking of themselves getting some bad news from their doctor. Yet that’s how Josh…
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