January 24, 2020

Comcast to Refund $1.14 Million to 30,000 Minnesota Customers

Last week, Minnesota Attorney General Keith Ellison announced that the State of Minnesota had reached a settlement with Comcast/Xfinity to the tune of $1.14 million. The settlement was reached over Comcasts business practices which included adding services and equipment customers had not asked for, for overcharging customers and failing to follow through on promotional promises. Customers who had Comcast service between December 21, 2012 and the present who fit into any three of those categories may be eligible for a refund.

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illustration of the number five, representing the five subscription business topics for this column, Five-on-Friday

Five on Friday: Lost Ad Revenue, Prime Growth and eCommerce Trends

It is hard to believe that we are four weeks into the new year already. We hope your year is off to a great start! As we look ahead to 2020, others are looking at 2019 results and planning for the coming year. In this week’s edition of Five on Friday, The Guardian and Digiday report that publishers are losing digital ad revenue because of blacklisted content, Amazon Prime grows to 112 million U.S. members, the governor of Kansas proposes taxation of digital streaming services, Americans spent more than $25B in home entertainment last year, and 2Checkout shares eCommerce trends to watch for in 2020. As an added bonus, House of Kaizen shares a new subscription job opportunity. Have a great week!

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