Money montage

FTC’s $100 Million Refund Victory: Vonage’s Dark Patterns Exposed and Consumers Compensated

Business Media and Publishing, Business Strategy, Clubs, Consumer Media and Publishing, Consumer Services, Direct-to-Consumer, Entertainment and Streaming, Magazines, Memberships, News, Regulation and Compliance, SaaS and Cloud Services, Subscription Apps, Subscription Boxes, Subscription Gaming /

The Federal Trade Commission (FTC) is taking a strong stance against deceptive practices employed by businesses, sending close to $100 million in refunds to over 389,000 consumers who were ensnared in subscriptions marred by dark patterns and hidden fees courtesy of Vonage, the internet phone service provider.

FTC’s $100 Million Refund Victory: Vonage’s Dark Patterns Exposed and Consumers Compensated Read More »