Customer Service Out in the World: Social Media and Your Online Reputation
Subscription companies who want to deliver great customer service cannot ignore the people who want to interact on social media.
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Michael Moran Alterio
Michael Moran Alterio is Subscription Insider’s staff writer focused on subscription business trends and research. He is a journalist and data analyst with over 20 years of experience with a keen sense for the story behind the spreadsheet.
More Articles By Michael Moran Alterio
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