Kathleen Greenler Sexton

Kathy Greenler Sexton is a recognized authority on digital subscription business models, market strategy, and operational excellence. As CEO & Publisher of Subscription Insider, Kathy leads the charge in delivering actionable insights that empower businesses to thrive in the subscription economy. With a proven track record of driving growth and successful exits at companies like Individual.com and HighBeam Research, Kathy has also played key roles in launching and scaling prominent digital brands, including AltaVista. Previously, she led the SIIA Content Division as VP & General Manager, where she expanded membership, revenue, and influence while helping businesses adapt to transformative shifts in technology and content. A frequent speaker at industry conferences, Kathy brings invaluable expertise and a forward-thinking perspective to the evolving world of subscriptions. She resides in Greater Boston with her family and is an avid skier and devoted Boston sports fan.

Kathleen Greenler Sexton

2025 Subscription Management Deal Report: Platforms Expand Into the Monetization Layer

2025 subscription management deal activity showing how platforms are expanding beyond billing, and what it means for subscription operators in 2026.

2025 Subscription Management Deal Report: Platforms Expand Into the Monetization Layer Read More »

FTC Click-to-Cancel Revival Effort: Closed Comment Record Reveals Fight Over Scope, Save Offers, and Exemptions

We reviewed all 32 FTC filings on reviving click-to-cancel rulemaking, revealing fault lines over scope, save offers, consent mechanics, and exemptions.

FTC Click-to-Cancel Revival Effort: Closed Comment Record Reveals Fight Over Scope, Save Offers, and Exemptions Read More »

Amazon Prime FTC Settlement Moves Toward Claims Phase as Administrator Posts Jan. 2026 Filing Timeline

The settlement administrator says eligible consumers should receive notice by Jan. 23 and have 180 days to submit a claim.

Amazon Prime FTC Settlement Moves Toward Claims Phase as Administrator Posts Jan. 2026 Filing Timeline Read More »

NYC Mayor Signs Executive Orders Targeting Hidden Junk Fees and “Subscription Tricks and Traps”

Executive Orders create a citywide task force and directs the Department of Consumer and Worker Protection (DCWP) to investigate, enforce, and pursue potential rulemaking.

NYC Mayor Signs Executive Orders Targeting Hidden Junk Fees and “Subscription Tricks and Traps” Read More »

Three New State Privacy Laws Took Effect Jan. 1: Here’s What Subscription Teams Need to Operationalize Now

Indiana, Kentucky, and Rhode Island privacy laws are now live, raising the bar for customer data requests, opt-outs, and data-sharing controls across the subscription stack.

Three New State Privacy Laws Took Effect Jan. 1: Here’s What Subscription Teams Need to Operationalize Now Read More »

Texas App Store Age-Verification Law Reaches Jan. 1 Effective Date—But Federal Injunction Keeps SB 2420 on Ice

The blocked law would have required age verification and parental consent at the app store level—an acquisition and in-app monetization chokepoint for subscription apps.

Texas App Store Age-Verification Law Reaches Jan. 1 Effective Date—But Federal Injunction Keeps SB 2420 on Ice Read More »

Nebraska’s Age-Appropriate Online Design Code Act Becomes Operative Jan. 1, 2026

LB504’s operative date (Jan. 1) has arrived, with requirements spanning defaults, targeted ads, notifications, and certain engagement features for users the service knows are minors.

Nebraska’s Age-Appropriate Online Design Code Act Becomes Operative Jan. 1, 2026 Read More »

Washington DC USA - July 3 2017: Federal Trade Commission seal sign and logo in downtown

Court Finalizes Disney COPPA Order—$10M Penalty and New “Made for Kids” Compliance Program

FTC says Disney’s YouTube labeling failures enabled unlawful collection of children’s data for targeted ads, underscoring how operational workflows—not just policies—drive kids-privacy exposure.

Court Finalizes Disney COPPA Order—$10M Penalty and New “Made for Kids” Compliance Program Read More »

FTC Begins Sending $27.6M+ in Refunds for Unauthorized Billing Schemes

Refunds to more than 1.2 million consumers are going out now—an execution milestone that underscores ongoing FTC scrutiny of negative option, “free gift,” and continuity-plan billing practices.

FTC Begins Sending $27.6M+ in Refunds for Unauthorized Billing Schemes Read More »