Minal Bopaiah

Digital Rights Management, or DRM, is a major concern for all premium content publishers. But how do you balance the need to protect your content with customer satisfaction and user-friendly experiences? One way may be through watermarking. Recently installed in J.K Rowling’s Pottermore.com eBook collection, the technology lets the publisher “personalize” or watermark each purchase with the time of purchase and name of the purchaser. This then allows publishers to track any copyright infringement. But at the…

It’s great when your readers and audience are engaged with your content and commenting in your forums and blogs. But what do you do if one of them posts something libelous? According to attorneys Chad Bowmen and Tom Curley of Levine, Sullivan, Koch & Shultz, LLP (who led a terrifically informative panel today at SIPA’s annual conference in DC), online content sites are not legally responsible for comments posted by their audience and users. The main…

This week, Attorney Lisa Dubrow spoke to members of our sister site, Subscription Site Insider, about recent government crackdowns on companies collecting customer data online. One of her best tips was that no subscription or membership site — no website at all, in fact — should claim their site is “safe and secure.”Of course, we should all be using encryption technology and SSL certificates on our e-commerce and subscription payment pages (or s-commerce pages, as…