Author: Subscription Insider - Page 4

STATPACK: Online Fashion Sales Trends

Business Strategy, Direct-to-Consumer, News, Research, Research and Benchmarks, Subscriber Only, Subscription Boxes / Subscription Insider

Fashion-related Subscription Boxes are big, literally changing how consumers discover and find new wardrobe items for their closets. This Subscription Insider STATPACK presents insights and statistics on the fashion e-commerce market in the United States. It provides an overview of the market volume and statistics on consumer spending and shopping behavior. It also includes data on the most relevant online retailers and websites, as well as information on mobile shopping and digital payment usage.

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STATPACK: U.S. Cord-Cutting Trends

Business Strategy, Consumer Services, Direct-to-Consumer, Entertainment and Streaming, Research, Research and Benchmarks, Subscriber Only / Subscription Insider

We are sure you are up to speed on Cord-Cutter trends, what about Cord-Trimmers and Cord-Nevers? Understand the trends, predictions, demographics, habits, and impact of subscription video streaming. What caught our attention in this report, was the pace of change moving forward, how much time consumers are spending with subscription video (versus other forms of video), and how cord-cutters and cord-nevers are acting similarly as the market matures. There are lots more insights enclosed including, understanding consumer habits, streaming service trends and predictions, details on who cord-cutters and cord-nevers are, an overview of their impact on the Pay TV market, and more. This STATPACK is 68 pages, editable, with 30 detailed charts.

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Netflix Explained: A Company in Possession of Good Fortune

Research, Subscriber Only / Subscription Insider

With quarterly revenue nearing $4 billion and 130 million worldwide streaming subscribers and growing, Netflix nonetheless continues to attract criticism – and its volatile stock price reflects that. However, the story behind the data reveals that Netflixs fundamentals are sound, and that the video-on-demand company with a track record of flexibility is headed in the right direction.

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STATPACK: Online Search Usage

Business Strategy, Research, Research and Benchmarks, Subscriber Acquisition, Subscriber Only, Subscriber Retention, Subscription Business Marketing / Subscription Insider

Search is still a valuable tool in your marketing toolkit. This STATPACK explores that state of search in 2018 with information on the most important companies, search volume, as well as the growing importance of mobile search and VDA (virtual digital assistant) usage for search.

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Effective Customer Service Is Quantized Customer Service

Best Practice and How To, Business Operations, Business Services, Consumer Services, Customer Service, Research and Benchmarks, Subscriber Only / Subscription Insider

A few weeks ago I wrote about the importance of effective customer service. But how do you know if you are delivering that? And what channels — phone, email, chat, social media, etc. — should you emphasize? How about innovations like chatbots, intelligent agents, and other automated systems? Measuring customer service breaks down into two general areas: satisfaction metrics based on customer attitudes and performance metrics based on support staff behavior. …

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Subscription Commerce Benchmarks: A Guide to Subscriber Retention

On-Demand Webinars, Payment Processing, Research and Benchmarks, Subscriber Only, Subscriber Retention / Subscription Insider

Subscriber retention is a cornerstone of successful subscription commerce. However, credit card declines and failed payments can lead to churn and lost revenue. In this on-demand webinar, we will take an in-depth look at the latest subscription industry benchmarks based on a sample set of 1,200 subscription businesses. Understand what is working in payment decline management and get your all your subscriber retention questions answered.

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Business Intelligence and the Essence of Subscription Data Services

Business Strategy, Data and IoT, News, Research, Research and Benchmarks, Subscriber Only / Subscription Insider

Companies directly profiting from big data are now earning over $42 billion dollars worldwide. And thats a lowball estimate. A subset of that revenue is going to companies that have made their data accessible to subscribers in exchange for a recurring payment.

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Building the Subscription Relationship: The Case for Customer Service

Business Operations, Customer Service, Research, Research and Benchmarks, Subscriber Only / Subscription Insider

Unless your company has a monopoly on what you offer, you probably survive amid competition. One key to keeping customers happily subscribing to your product: exceptional customer service.

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Subscribing To Health: Fitness and Nutritious Eating Are Trending Up

Auto-renew Subscription, Business Strategy, Clubs, Consumer Media and Publishing, Consumer Services, Freemium, Memberships, News, Product Development, Research, Research and Benchmarks, SaaS and Cloud Services, Subscriber Only, Subscription Apps, Subscription Boxes / Subscription Insider

With a potential subscription business market size of $35-plus billion — and with a history of solid growth that experts forecast to continue — theres every reason to look for success in an America filled with fitness fans.

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How to Transform Your Non-Subscription Business Into A Profitable Subscription Business

Auto-renew Subscription, Business Services, Consumer Services, Freemium, Invoiced Subscription, Metered Subscription, News, On-Demand Webinars, Payment Processing, Paywall, Product Development, Research and Benchmarks, Subscriber Acquisition, Subscriber Only / Subscription Insider

Looking to transition your products or services from perpetual licenses, or one-off purchases, to a recurring revenue model? In this on-demandwebinar, we outline successful strategies and tactics to help your software business transform into a recurring revenue machine.

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Insight to drive subscription growth

Subscription Insider