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In a cautionary lesson for subscription businesses leveraging influencers, an advertising campaign on Instagram came to the attention of the Better Business Bureau (BBB) who
A third of consumers have complained about companies on social media, and almost 40 percent are OK with using social channels for customer support. Whats
The new California privacy law (CCPA) will bring with it a need to get far more sophisticated about your data collection practices. The risk in
Regulation of automatically renewing contracts is continuing at the state level with Washington DC. The law which originally passed in March of 2019 has now
Just as businesses are grabbling with the requirements of Californias new privacy law (CCPA), now Nevada has amended its own privacy law also granting consumers
The new VT law which had a pending amendment that would have deleted the requirement to affirmatively opt-in to the automatic renewal of a contract
Tina Adolfson, Data Innovation Lead at Survey.com, will be presenting at Subscription Show 2019 leading an interesting session in our Subscription Product Strategy track on
Customer surveys are fast and cheap and are extremely effective for gathering market research, if you follow some easy tips. There is a dark side,
The FTC has acknowledged that food delivery services can be a convenience for people with busy lives and that a free trial offer can help
For the purposes of data mapping, and the requisite notice that will be required in privacy policies, you will need to know the business or
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