Subscriber Retention
It’s no secret that the most important thing you can do as a subscription merchant is keeping your paying customers happy and coming back for more – keep them renewing, that is! That’s why customer retention is the lifeblood of subscription revenue and should be at the top of any priority list for any business operating in the subscription economy.
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Your customers are increasingly choosing to manage and unsubscribe from their subscriptions “off-platform”. Get insights into this growing trend and learn strategies to manage it
Get smart about the crucial topic of failed payment recovery and how you can address it for revenue maximization and growth in 2024.
We explore 20 ways consumers are evading paywalls and offer suggestions to help your recurring business manage the issues involved.
In the fast-evolving subscription industry your competitive edge lies in knowledge, and we’ve curated an extensive collection of insights and data from industry experts, vendors,
Learn how to leverage SMS to increase the lifetime value of your subscribers .
Validate your subscription business idea and product: Learn how to refine your offering based on real data and customer feedback.
The US and EU agreed to a new Data Privacy Framework to safely and securely share data across the Atlantic.
Understand where subscription businesses need to look for new types of fraud (and how to manage it!). In this on-demand briefing, leading subscription fraud experts
How do you keep your business from losing revenue? Learn the often overlooked signals to identify where revenue might be slipping away.
Discover how to effectively utilize trial offers and transform them into loyal subscribers. Learn from our decision-tree to help you decide if you should offer
The INFORM Consumers Act impacts online marketplaces and third-party sellers with the goal of protecting consumers from fraud and counterfeit merchandise.
Learn from Subscription Insider and leading subscription marketing expert Robert Skrob, on-demand, to understand why increasing subscriber CAC is the key to exponential growth.
In part 3 of this series, we share our final 3 rules for selecting the ideal vendor fory our subscription business.
In part 2, Kathy Greenler Sexton shares her top rules to find the ideal vendor for a subscription business.
Each subscription business has its own technology needs. Use our 15 rules to choose the right tech stack for your company.
Lower your payment processing expenses with these insights on interchange fees.
The FTC, CMA and European Commission investigate Amazon for claims including anticompetitive behavior.
The FTC, CMA and European Commission investigate Amazon for claims including anticompetitive behavior.
Before selecting a technology partner for your subscription business, take this self-assessment.
In this members-only feature, Scott Howland of Zephr shares how to choose your subtech stack to optimize the subscriber journey.
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Learn how to acquire subscribers profitability, to not only sharpen marketing focus, but also enhance your business’s financial health.
Elevate your subscriber retention with SMS messaging. This on-demand workshop will help you learn the art of utilizing SMS messaging with AI to dramatically grow
Dive into “Decoding Cohorts” to learn how to turn you and your subscription business into an analytics powerhouse. Turn your data into actionable insights fro
Explore Bloomberg Media’s strategies that drove them to 500,000 subscribers, Jolie’s unique success story, insights on Facebook’s subscription potential, consumer preferences in the subscription economy,
Demystify subscription business dunning: from historical origins to cutting-edge strategies. Learn how optimized dunning practices can enhance payment recovery and nurture positive customer relationships in
Your customers are increasingly choosing to manage and unsubscribe from their subscriptions “off-platform”. Get insights into this growing trend and learn strategies to manage it
As consumers embrace new channels to manage subscriptions, such as their banking app, businesses have a unique opportunity to engage and retain their subscribers.
We predict some of the trends that will impact media businesses in 2023 and how organizations can use these trends to their advantage. With the
Subscription Insider puts the industry spotlight on product announcements, strategic partnerships and game-changing M&As.
Payments are the linchpin of subscription businesses. Understand how to lower costs while ensuring they happen smoothly in the background to improve the customer experience,
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Join pricing expert Mark Stiving, Ph.D. on April 17 at 1 PM ET
The must-attend event for senior execs driving subscription innovation, optimization, and growth.
