Subscriber Retention
It’s no secret that the most important thing you can do as a subscription merchant is keeping your paying customers happy and coming back for more – keep them renewing, that is! That’s why customer retention is the lifeblood of subscription revenue and should be at the top of any priority list for any business operating in the subscription economy.
Start Here
FlexPay CEO Darryl Hicks, and best-selling author & subscription expert Robbie Kellman Baxter, explore these lifetime value keys and why they are often overlooked.
The FTC is reviewing the Telemarketing Sales Rule. Proposed changes may impact subscription offers made by phone.
Are you ready to learn how to drive subscriber growth in your subscription business? This on-demand webinar focuses on specific subscriber growth tactics that subscription
Marc Roth of Cobalt Law shares a new auto renewal law in Tennessee that goes into effect Jan. 1, 2023.
Parent company of Facebook Meta is hard at work creating the metaverse. Get the latest stats in this members-only STAT PACK.
In our latest Legal Insider column, Marc Roth of Cobalt Law provides an update on Mastercard and two state laws.
Marc Roth talks to Mastercard about merchant and trade association concerns over new processing rules.
Get insights from valuation experts on how to create marketable value for your subscription business.
With more than 200 million members globally, Amazon Prime offers a range of services including free delivery, Prime Video, Amazon Music and more.
Marc Roth of Cobalt Law shares merchant concerns about the upcoming changes to Mastercard’s transaction processing rules.
SInce the first social media platform in 1997, usage of social media has skyrocketed. Get the latest stats and data in our STAT PACK!
Attorney Marc Roth of Cobalt Law breaks down the new Mastercard notification rules. Here’s what you need to know.
Buy Now Pay Later services are growing in popularity. In our latest STAT PACK, we share the latest stats on the top BNPL services.
Marc Roth of Cobalt Law shares the latest updates on three proposed bills in FL, TN and VA that he’s following closely.
Marc Roth of Cobalt Law shares a year end legal subscription marketing update, including new auto renewal laws and a newly-introduced bill in Congress.
Merchants can avoid payment problems, friendly fraud and chargebacks with these best practices from Visa.
Marc Roth, partner at Cobalt Law LLP, explains possible ramifications of two auto renewal “events of interest” that subscription marketers should be aware of.
The FTC issued a new 15-page enforcement policy statement stating it would not tolerate subscription tricks and traps.
Learn the dos and don’ts of dunning, benchmarks, with three case studies to understand how dunning can impact your subscriber retention in this on-demand webinar.
Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment
Latest
Robert Skrob of Membership Services discusses why customer onboarding is so critical to subscription companies.
A former Courier News subscriber sues Gannett for the alleged auto-renewal of a cancelled subscription.
Understand how to reimagine your relationship with subscribers to drive loyalty and grow revenue. This on-demand webinar focuses on teaching retention strategies that reduce subscriber
Subscription customers are committed to an ongoing relationship in which they pay for regular delivery of products or services. Unfortunately, many subscription companies don’t understand
Edgar Chun from Recurly shares 10 strategies to minimize involuntary subscriber churn.
Traditionally, subscription companies put a heavy emphasis on customer acquisition but retention is equally valuable.
Fairphone has a sustainable cell phone subscription, Netflix woos ad partners, and we’ve got top subscription jobs.
Even though trends suggest continued growth in the subscription industry, now is not the time to get too comfortable. The fraud landscape is constantly changing
FlexPay launches Engaged Recovery; YouTube tests Membership Gifting; Altro raises $18M in Series A funding.
Apple will now allow developers to automatically renew certain subscriptions even when imposing subscription price increases.
Register Now For Email Subscription News Updates!
Search this site
You May Be Interested in:
The must-attend event for senior execs driving subscription innovation, optimization, and growth.
